FAQs
Oxbow prides itself on the very low ash levels in all of its briquettes. We are widely regarded as selling the lowest ash briquettes in the market.
Indeed it does, if you let your appliance slumber overnight, the fuel will still be there ready to go in the morning.
We highly recommend Oxbow Red as a replacement for house coal, or for that premium touch with a little lower ash, go for the Excel.
Oxbow Glow has been the fuel of choice for those who have struggled for supplies of anthracite nuts and sales are booming, so we are happy to recommend the Glow as an ideal substitute.
We absolutely do. Newheat has been a roaring success in the steam market and has been used with enormous success at steam rallies and fairs across the country.
All Oxbow bags are recycle friendly, we're always looking to do what we can.
Every Oxbow fuel available on this site is smokeless and fully Ready to Burn compliant meaning you can use them anywhere in the UK.
All of our products are supplied in a more user friendly 20kg bag. Keep watching the website, there may be further developments afoot!
Enter your postcode and the price you see is what you pay, all delivery costs are included in it.
We use a pallet delivery company and are not responsible for any damage caused by them.
The pallet will be left at the first access point for your property, usually the driveway, although the pallet is taken off the truck with the use of pallet trucks which will not work on gravel paths or driveways and the pallet is non-returnable.
Delivery is generally made in a large 18 ton lorry and if you are concerned about access to your property, please make us aware at the time of ordering.
The driver is not responsible for handling the bags.
All the Oxbow family of fuels are fully approved for use with any multi-fuel stove, giving off the highest heat and the lowest ash in the market. We particularly recommend Newheat and Excel on multi-fuel stoves, our premium products, but all our fuels can be used on a stove.
All the Oxbow family of fuels are fully approved for use with any open fire, giving off the highest heat and the lowest ash in the market. We particularly recommend Oxbow Red on an open fire, designed as it was as a house coal replacement, but all of our fuels can be used on an open fire.
All the Oxbow family of fuels are fully approved for use with any closed appliance, giving off the highest heat and the lowest ash in the market. We particularly recommend Oxbow Glow on a closed appliance, designed as an anthracite replacement, but all of our fuels can be used on a closed appliance.
If you have another question, please use the Contact form at the top of this page